Patient Advice and Liaison Service (PALS)

 The Patient Advice and Liaison Service (PALS) provides:

• confidential advice and support to patients, families and carers
• information on the NHS and health related matters
• confidential assistance in resolving problems and concerns quickly 
• information about the NHS complaints procedures and how to get in touch with someone who can help 
• information on how patients, families and carers can get more involved in their own healthcare and in the NHS locally

PALS Contact: Freephone 0800 7312 326

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